The warranty covers the original owner. EVOKE products must be purchased from an authorized dealer and delivered within the United States. The product must be registered within 30 days with proof of purchase [bill of sale]. The limited warranty covers all defects in material and workmanship for a period of five years from the date of purchase.
The warranty does not cover damage caused by accident, misuse, product modification or neglect, damage occurring during shipping, damage from not following instructions contained in the manual, damage resulting from repairs by an unauthorized agent, products where the serial number has been defaced, altered or removed. Abuse may include but not be limited to melted capacitors, resistors or L-Pads, charred voice coils or torn or melted diaphragms, torn cones etc.
There are no user serviceable parts. Any disassembly voids the warranty. If you feel the product requires repair – contact your dealer.
You are responsible for shipment to your dealer in appropriate shipping containers. EVOKE will pay return shipping for valid warranty claims [Except for Alex]. You are responsible for return shipping of repairs for non-warranty claims. Parts are not available for purchase. Exchange of any damaged parts is required for replacement of new parts for warranty, or repair at the customers’ expense.
EVOKE liability is limited to repair or replacement. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
This warranty is subject to change. Consult your authorized dealer prior to purchase of any EVOKE product.
Deposits and Refunds
A deposit of 50% is required for all orders. It is refundable with the exception of products ordered with custom cabinets. Deposits for Alex are not refundable after production has begun as Alex is a special order speaker. As such there are no returns.